Payment Policy
At Rockmelan, we offer secure, reliable, and convenient payment options to ensure a smooth, safe checkout experience for every customer.
Accepted Payment Methods
We currently accept the following payment methods:
- American Express
- Diners Club
- Discover
- Mastercard
- Visa
All transactions are processed in USD (United States Dollar).
Secure Payments
When you proceed to checkout, you will be directed to a secure and encrypted payment gateway.
Rockmelan does not store, retain, or have access to your credit or debit card information.
Your payment details are safeguarded using industry-standard encryption and security protocols to maintain a protected transaction environment.
Payment Authorization
- Orders are processed only after successful payment authorization.
- If a transaction is declined or fails, the order will not be completed.
- In such cases, please try another payment method or contact your bank or card provider for assistance.
Billing Information
Please ensure that your billing details accurately match the information on file with your payment provider.
Incorrect billing information may cause delays or cancellation of your order.
Customer Support
For any payment-related questions or assistance, please contact us:
Phone: +1 212-980-2506
Email: contact@rockmelan.shop
Address: 398 W Broadway #56, New York, NY 10012, USA
Business Hours: Mon – Fri: 08:00 AM - 6:00 PM (EST)